General Help

CAC Issues

User CAC is Locked, Lost or Un-usable

  1. The CIO/G6 does not support the Common Access Card (CAC) beyond working on the CAC reader hardware included in the issued computers.
  2. If a user faces an issue with their CAC they should contact according to their user group.
    1. Cadets -> can refer to the USCC S-1 during normal business hours.
    2. Staff & Faculty -> can refer to the ID Card office, located at Buffalo Soldier Field.
    3. Cadet Candidates at the Prep School -> can refer to their TAC Officer.
  3. If Cadets need immediate help to log into their computers they need to go to Goldcoats to get a temporary password on their computer, but that will not fix their CAC issue.
Mail this page!

Was this helpful?

Leave A Comment