GET HELP

GOLDCOATS

The Client Training and Support Branch (CTSB), also known as Goldcoats, is a one-stop-shop IT support for the Corps of Cadets. Services include hardware repair for eligible laptops, software troubleshooting, system configuration, and more.

HOURS

MON   0730-1600
TUE      0730-1600
WED    0730-1600
THU     0730-1200
FRI       0730-1600
Closed on Sat, Sun, Federal Holidays, and during Code Red

CONTACT INFORMATION

Phone: 845-938-4332
Email: goldcoats@westpoint.edu
Walk-ins are welcome but customers with appointments have priority
Schedule an appointment now

LOCATION
We’re located in BLDG 606 RM 107 below the cadet store.

For IT support please call our 24/7 Service Desk at 877-326-8762 or visit Helpdesk@westpoint.edu. There you can search our Knowledge Base for a resolution, open a ticket, chat with an agent or check for alerts on outages.