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How to change the Caller ID on your Desk Phone

To change the Caller ID on your desk phone:

  • Dial extension: x4357
  • This forwards you to a call center
  • Select Option 1
  • Select Option 1
  • Select Option 6 – You will speak to a representative; ask them to create a Remedy ticket and direct it to the NEC located at the US Military Reservation

Chat for Assistance

If you prefer, the “Chat Support” feature by logging into the Army Enterprise Service Desk to make the request.

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