Network

*Note: This only applies to Windows 10 devices

If you are being prompted for credentials and cannot connect to WREN wired and are certain you are entering the correct password. Try disabling and re-enabling your network adapter. See steps below:

Disabling adapter

To disable a network adapter using Control Panel, use these steps:

1. Type Settings in the search bar, Click Open
2. Click on Network & Internet
3. Click on StatusQuick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
4. Click on Change adapter options
5. Right-click the network adapter, and select the Disable option

Enabling adapter

To enable a network adapter using Control Panel, use these steps:

1. Type Settings in the search bar, Click Open
2. Click on Network & Internet
3. Click on Status
4. Click on Change adapter options
5. Right-click the network adapter, and select the Enable option
6. Enter WestPoint.edu email address and password when prompted, Click OK

If you still cannot connect, try the steps listed here