How to reset Network Connections

*Be aware that your device will need to restart 

Type Network status in the search bar

Click Open


Scroll down to the bottom, select last option Network reset

Select Reset now

Select Yes

You’ll see a window that displays “You’re about to be signed out”; your machine will shutdown in 5 minutes

Click Close

Restart your computer, sign back in

Enter username and password under Authentication in network after this (Steps 8-19 here)

Enter username and password without

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