Frequently Asked Questions

Update your DOD Alert settings when PCS’ing or leaving West Point

1. On the WREN (or via VPN into the WREN) or on NIPRNET, navigate to https://alert.csd.disa.mil/
2. Click OK on the Consent Banner and then Click on the DoD and All Services Seal
3. Select your CAC card and enter your PIN
4. Select the EDIT link   
5. If you are PCSing, add a new military location and remove the West Point Military Academy (loc). If you are not remaining in the DoD, remove the location completely.
6. Click on the “Command Structure” link on the left, (a) if PCSing, add your gaining command and remove Headquarters United States Military Academy (W1FBAA) (cmd) (b) if you are leaving the DoD, remove this entry
7. Select Additional Attributes on the left. If you are PCSing, add your gaining unit and remove the current entry. If you are leaving the DoD, remove all entries. 
8. (OPTIONAL) Select the Addresses entry on the left and update any user-entered addresses.
9. (OPTIONAL) Select the family members menu option on the left and update any user-entered family members registered with DoD Alert!
10. YOU MUST COMPLETE THIS STEP!! Click on the CONTACT INFORMATION menu option on the left and update the phone numbers listed. Please REMOVE your office landline number if listed. If you have been issued a GFE Mobile Device, REMOVE the phone number associated with the GFE Mobile Device