General Help

The following steps will need to be performed when turning in a mobile device:

1. Change your MFA – How to change MFA
   • Add a phone number temporarily until your new device is setup with the Authenticator App
2. Sign out of company portal – How to sign out of company portal on mobile device
3. Sign out of mobile device – How to sign out of mobile device
4. Reset/Erase all content on mobile device – How to Reset/Erase all content on mobile device

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