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NIPR Image requests and support, West Point NEC 

To request a NIPR image 

  • Ensure system meets all security requirements (i.e. TPM 2.0) 
  • Remedy ticket to West Point NEC 
  • AGM image template and assigned to service desk 
  • One ticket for each system 
  • Ensure MAC address information is correct 
  • Questions on process may be submitted to your Department Computer Officer (DCO), the West Point NEC at 845-938-HELP, or Army Enterprise Service Desk chat at  https://itsm.aesdpro.aesd-w.army.mil/eschat/ap?c= (CAC Login required).
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