Unable to sign documents/PDF with CAC

If your CAC is working to give you access to buildings and websites, but you cannot sign documents try the following:

  1. In the windows search type Install root and open the InstallRoot program. If you do not have InstallRoot on your system you can dowload it from company portal.
  2. Ensure your CAC is inserted in your reader.
  3. Click Install certificates
Mail this page!

Was this helpful?

Leave A Comment