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Windows Hello Pin and How it is Different than Your Microsoft Account Password

Your Windows Hello PIN enables users to sign in to their device using a PIN.  How is a PIN different from (and better than) a password? On the surface, a PIN looks much like a password.  The PIN may have special characters, numbers and both upper-case and lower-case letters.  The PIN is also integrated with the Trusted Platform Module (TPM) hardware in your computer and protects against a thief trying to guess your password if your device is stolen or lost.  After too many incorrect guesses, the device is locked.

The PIN is tied specifically to the device it was set up on and does not leave that device and DOES NOT CHANGE when you change your M365 account password on the web.  It is not transmit over the internet and cannot be intercepted or stolen from the server.

For instructions on how to change your Windows Hello PIN click HERE:

To update your M365 account password please visit


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